Introduction

This Merchant Protection Policy outlines how The Asiapay (www.theasiapay.com) safeguards merchants using our payment gateway services from fraud, unauthorized transactions, and other financial risks. It applies to all registered merchants and partners who use The Asiapay to process payments for their businesses.

To the Merchants

The terms “we”, “our” and “us” refer to The Asiapay and/or the The Asiapay Website www.theasiapay.com. The terms “you”, “your” and “merchant” refer to you, as a registered merchant with The Asiapay. The purpose of this policy is to define the measures, processes, and protections we put in place to ensure secure and reliable transactions for merchants.

Merchant Protection Coverage

Under this policy, The Asiapay provides the following protections to its merchants:

• Secure payment processing using PCI DSS-compliant systems
• AI-powered fraud detection to identify suspicious transactions
• Chargeback management assistance to resolve disputes efficiently
• Real-time transaction monitoring to flag high-risk activities
• Data encryption for sensitive customer and merchant information

Merchant Responsibilities

To be eligible for protection under this policy, merchants must:

• Comply with The Asiapay’s terms of service and applicable laws
• Implement reasonable security measures on their own platforms
• Respond promptly to The Asiapay’s requests for transaction verification
• Provide accurate and up-to-date business and banking information
• Report any suspicious or unauthorized activity immediately

Limitations of Protection

This policy does not cover:

• Transactions that violate The Asiapay’s Acceptable Use Policy
• Losses resulting from merchant negligence or non-compliance
• Transactions processed outside The Asiapay’s payment gateway
• Delays caused by banks, card networks, or third-party systems

Our Commitment

The Asiapay is committed to maintaining a secure payment environment for all merchants. We continuously update our fraud detection systems, improve dispute resolution processes, and educate merchants on best practices to minimize payment risks.

By using The Asiapay’s services, you agree to comply with this Merchant Protection Policy. Failure to do so may result in limited or withdrawn protection as outlined in our terms and conditions.